In the present work, we try to find the determinants of innovation capabilities in the health care organizations … relationships between the Innovation Capabilities and the variables. We had 283 observations extracted from the network of high … triggers of Innovation Capabilities in health care organizations was obtained. Finally, the positive impact of knowledge …

capabilities of firms. Relational capabilities are exercised in contact with other agents and allow knowledge that circulate among …

among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We … question is if the customer requires a superior value, how the firm has to combine the extant capabilities to offer them this … superior value? We advance that the interaction among the three proposed capabilities constitutes a capability. …