Many countries have switched from a pay-as-you-go pension systems to a fully funded scheme with individual accounts. These fully funded systems are commonly implemented as defined contribution schemes, so that the final benefits paid are uncertain and closely related the contribution profile....

This article is the first one to use individual data to analyze the demand for AFP in Chile. This study implements panel data techniques which allow us to estimate the switch probability of an AFP customer. Results confirm the fundamental role of sales agents, which was already suggested by...