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La importancia y el comportamiento de cambio de los clientes bancarios: un análisis empírico

Pita Castelo, José - In: Información comercial española : ICE : revista de … (2004), pp. 235-244

Persistent link: https://www.econbiz.de/10002896944

Beneficios relacionales, satisfacción y lealtad en el comercio minorista: Una comparativa intersectorial

Ruiz Molina, M. E.; Gil Saura, Irene; Berenguer … - In: Investigaciones Europeas de Dirección y Economía de … 15 (2009) 1, pp. 95-108

In Relational marketing it is highly important for retailers to identify the type of benefits from the relationship with major influence in customer satisfaction and loyalty towards the retailer, in order to guarantee a continuous and satisfactory relationship. The above mentioned benefits can...

Persistent link: https://www.econbiz.de/10010280503

Relationship selling-application in household appliances retail stores in Santa Fe, Argentina

Costa, Walter Miguel; Küster, Inés - In: Economía 33 (2008) 25, pp. 131-159

This paper is focused on relationship selling as a new approach on sales, which emerges mainly as a consequence of the deep and major changes related to the business world. Thus, when using personal selling, a greater attention is being put on the methods based on relationships, unlike what...

Persistent link: https://www.econbiz.de/10004966348

Reacción del consumidor ante el retraso de un servicio

Casado, Ana Belén (contributor); … - 2001 - [Elektronische Ressource], 1. ed

Persistent link: https://www.econbiz.de/10001587806

Predicciones en el nivel de satisfacción percibida por los turistas a partir de variables motivacionales y de valoración de la visita

Devesa Fernández, María; Palacios Picos, Andrés - In: Información comercial española : ICE : revista de … (2005), pp. 241-255

Persistent link: https://www.econbiz.de/10003067967

¿Qué factores propician la venta por teléfono móvil en las empresas españolas?

San Martín, Sonia; López Catalán, Blanca; Jiménez … - In: Información comercial española : ICE : revista de … 884 (2015), pp. 165-179

Persistent link: https://www.econbiz.de/10011569292

Cost efficiency analysis of Swedish financial enterprises: An empirical investigation

Akkaya, Onur - In: European Research on Management and Business Economics … 22 (2016) 1, pp. 31-37

since the banking crisis in 1993. We estimate the time-invariant and time-variant efficiencies of Swedish financial …

Persistent link: https://www.econbiz.de/10012115889

Privatización, competencia por depósitos y desempeño bancarios

Ruiz-Porras, Antonio - In: Estudios de Economía 37 (2010) 1, pp. 67-104

deposits and performance in banking. Particularly, we analyze banking privatization when competitive strategies of the Cournot … show that privatizations are relatively easy to justify when leader-follower relationships are allowed in the banking …

Persistent link: https://www.econbiz.de/10010289480

Fachausdruecke im Bankgeschaeft : span.-dt., dt.-span.

Klaus, Hans; Riqué, Francisco - 1987

Persistent link: https://www.econbiz.de/10004585114

Sísifo en España: doscientos años de banca francesa (c.1800-c.2000)

Balaguer, Rafael Castro - Asociación Española de Historia Económica - AEHE - 2008

With unpublished sources, this paper draws the evolution of French banking in Spain between 1800 and 2000 and shows how … only did with it in the middle of the fifties. The second half of the 20th means for French banking the search of a place … direct investment (FDI), focused, in this occasion, in transnational banking. This paper tries to contribute in the debate …

Persistent link: https://www.econbiz.de/10005013899