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A credit union case study of the business value of IS/IT

School of Information Systems

This paper investigates the business value of IS/IT investments in the Financial Services Sectors (FSS) in Australia using a case study methodology to develop and refine a conceptual model of the relationship between IS/IT investment and organisational performance. The conceptual model has four...

Persistent link: https://www.econbiz.de/10009434978

IS/IT investment and organisational performance in the financial services sector: a credit union case study

Maimbo, Hilangwa; Pervan, Graham - 2003

This article presents preliminary results of research into the relationship between IS/ITinvestment and organisational performance in the Financial Services Sector (FSS). Thisresults presented in this paper are from the first case in a series of six separate cases withinthe Australian FSS. Case...

Persistent link: https://www.econbiz.de/10009481210

Human resource management and innovation: what are knowledge-intensive firms doing?

Jorgensen, Frances; Becker, Karen L.; Matthews, Judy H. - 2009

critical issue for ensuring sustained innovation capacity. The relationship between Human Resource Management (HRM) in KIFs is … HRM practices that support innovation. To this end, the paper includes reviews of the literature relevant to HRM and … innovation in KIFs and four case studies from companies in Denmark and Australia that have been recognized for excellence in …

Persistent link: https://www.econbiz.de/10009438255