Queueing problems in which a customer having received a unit of service, returns to the waiting line, under some decision rule, to receive another unit of service occur often in applications. Inspection procedures provide such a framework for units that must be reworked. A large class of such...

We introduce a new distance measure between two preorders that captures indifference, strict preference, weak preference and incomparability relations. This measure is the first to capture weak preference relations. We illustrate how this distance measure affords decision makers greater modeling...