Economics has begun to analyse its actors in a new light. Behavioural economics analyses real motives, reasons, attitudes and belief structures, individual and shared mental models, emotions, etc. The everyday behaviour of actors is generally incompatible with rational choice behaviour. Economic...

The industrial society has become history, substituted by the service economy, the knowledge economy or the information economy. But industry has only changed its form: the IT processes in particular are fundamentally industry-based, not only because of the hardware required by the informational...