Within the existing literature, call centre work is defined as a combination of taylorism, emotional labour and surveillance. Yet call centres also involve new forms of customer relationship. Call centre work is abstracted from any geographical location, it can involve many people separate in...

It is a general understanding that the advanced economies are currently undergoing a fundamental transformation into knowledge-based societies. There is a firm belief that this is based on the development of high-tech industries. Correspondingly, in this scenario low-tech sectors appear to be...

In this paper we explore the impact of the current economic downturn on Polish migrants in the Irish labour market. Ireland appears to be well suited to study the impact of the recession on intra-European migration. The country has not only experienced large-scale inward migration from the new...