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ISO 9000 quality system certification and its impact on product and process innovation performance

Terziovski, Milé; Guerrero, Jose-Luis - In: International Journal of Production Economics 158 (2014) C, pp. 197-207

ISO 9000 quality system certification has been widely applied around the world, but with mixed success. A review of the literature revealed gaps in research in this area of quality/operations management, particularly in the empirical testing of the effects of ISO 9000 certification on innovation...

Persistent link: https://www.econbiz.de/10011076745

The longitudinal effects of the ISO 9000 certification process on business performance

Terziovski, Milé; Power, Damien; Sohal, Amrik S. - In: European journal of operational research : EJOR 146 (2003) 3, pp. 580-595

Persistent link: https://www.econbiz.de/10006652250

Team-based strategy at Varian Australia: a case study

Sohal, Amrik S.; Terziovski, Milé; Zutshi, Ambika - In: Technovation : the international journal of … 23 (2003) 4, pp. 349-358

Persistent link: https://www.econbiz.de/10006823707

The adoption of continuous improvement and innovation strategies in Australian manufacturing firms

Terziovski, Milé; Sohal, Amrik S. - In: Technovation : the international journal of … 20 (2000) 10, pp. 539-550

Persistent link: https://www.econbiz.de/10006837034

Management practices and strategies to accelerate the innovation cycle in the biotechnology industry

Terziovski, Milé; Morgan, John P. - In: Technovation : the international journal of … 26 (2006) 5, pp. 545-552

Persistent link: https://www.econbiz.de/10006808475

Successful predictors of business process reengineering (BPR) in financial services

Terziovski, Milé; Fitzpatrick, Paul; O'Neill, Peter - In: International journal of production economics 84 (2003) 1, pp. 35-50

Persistent link: https://www.econbiz.de/10006258105

Innovation and strategy - The effect of company size on the relationship between TQM strategy and organisational performance

Terziovski, Milé; Samson, Danny - In: The TQM magazine : the international bi-monthly for … 12 (2000) 2, pp. 144-148

Persistent link: https://www.econbiz.de/10007118802

Quality practices and customer-supplier management in Australian service organizations

Dean, Alison; Terziovski, Milé - In: Total quality management 12 (2001) 5, pp. 611-622

Persistent link: https://www.econbiz.de/10007170915

In-store music and consumer–brand relationships: Relational transformation following experiences of (mis)fit

Beverland, Michael; Lim, Elison Ai Ching; Morrison, Michael - In: Journal of business research : JBR 59 (2006) 9, pp. 982-989

Persistent link: https://www.econbiz.de/10007295793

Quality audit roles and skills: Perceptions of non-financial auditors and their clients

Power, Damien; Terziovski, Milé - In: Journal of operations management : publ. quarterly by … 25 (2007) 1, pp. 126-147

Persistent link: https://www.econbiz.de/10007391707