Business Intelligence (BI) systems are information systems that combine operational data, models, analytical tools and user interfaces to generate information to support business decision-making. BI is an important part of IT practice and is currently the highest technical priority for chief...

Decision support systems (DSS) is the part of the information systems (IS) discipline that is focused on supporting and improving managerial decision making. The field covers personal DSS, group support systems, negotiation support systems, intelligent DSS, knowledge management-based DSS,...

This research project was principally motivated by a concern for the direction and relevance of research in systems that support group work and negotiation. The main areas of research focus are the publication frequency and outlets for GSS and NSS research, the research strategies used in...

Purpose: The purpose of this paper is to contribute towards development of a managementframework for offshore business process outsourcing (BPO). Design/methodology/approach: This paper utilises longitudinal case studies to identify successfactors in managing offshore BPO via the captive model...