Intra-organizational networks of practice (NOPs) confront managers with a dilemma: they must manage NOPs to reap benefits from integrating geographically dispersed knowledge, but the inherently emergent nature of NOPs implies that management control may frustrate practice-related knowledge to be...

In today's knowledge-intensive society, organisations need to be able to effectively manage the increasingly important production factor 'knowledge' in order to thrive. In this article, an instrument is presented which enables organisations to diagnose their 'state of the art' regarding...