In this paper, we review recent developments in the field of outsourcing and offshoring and the implications for engineering management. We examine three aspects involved in outsourcing and offshoring, namely, sourcing models, coordination, and value extracted from outsourcing projects. We...

Purpose - The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: "Social, managerial and knowledge aspects in global IT sourcing". Design/methodology/approach - The paper examines trends by regions including Brazil,...

This report was commissioned as an independently researched report by Hill & Knowlton, acting for the Information Technology Industry Development Agency (ITIDA) of Egypt. The global offshore outsourcing market for IT and business services exceeded $55 billion USD in 2008, and some estimates...

In today’s globalized economy, firms often consider offshoring when confronted by rising costs and fierce competition. One mode of offshoring has continued to grow despite the current global economic turmoil: the captive center. Captive centers are offshore subsidiaries or branch offices that...

Recent years have witnessed a continuous erosion of the Microsoft Internet Explorer share in the web browser market, mainly induced by the continuous gains of Mozilla Firefox, an open source software product. This tendency would seem to contradict the well-established belief that in a standards...