We conjecture that lay people extrapolate past inflation, evaluate product prices relative to recalled reference prices, and perceive income increases as opportunities to increase consumption. From these conjectures we derive the hypothesis that past inflation makes products or expenditures...

The efficiency of deregulated markets is jeopardized by consumers failing to switch supplier to the extent that would be beneficial to them. In order to disentangle the determinants of failures to switch, the present study investigates consumers' motives for negative attitudes towards switching...