This paper looks at how process orientation can be measured using data from one large European University hospital. After a restructuring in divisions and the implementation of the care programs and clinical pathways, hospital management came to the conclusion that they had no tools to evaluate...

Service Level Agreements (SLAs) enclose the conventions between a service provider and a customer about the minimal acceptable service delivered. Despite the managerial importance of these agreements there are little writings outside the IT on this topic. This article gives an overview of the...

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This article describes a new Stata routine, xtbcfe, that performs the iterative bootstrap-based bias correction for the fixed effects (FE) estimator in dynamic panels proposed by Everaert and Pozzi (Journal of Economic Dynamics and Control, 2007). We first simplify the core of their algorithm...

Using a dataset comprising 102 private equity (PE) backed leveraged buyouts (LBOs) completed and exited during the period 1999-2008, this study sheds new light on the impact of buyout vendor source and PE investor experience on post-buyout efficiency during the first three years after the...

Consumers prefer bonus packs, as opposed to price discounts, for healthy foods, but they want a price discount rather than a bonus pack for indulgent foods (Mishra & Mishra, 2011). This study conceptually replicates and extends this finding to show that consumers are more responsive to changes...

Using scanner data from a large European retailer, this paper empirically assesses deep habit formation in consumption. Deep habit formation constitutes a possible source of price stickiness and helps to mimic procyclical labour and real wage dynamics that are present in macro data. To gauge the...

We study the effects of fiscal consolidation within a dynamic general equilibrium model with overlapping generations. Our contribution to the theoretical consolidation literature is threefold. (i) Individual decisions of time allocation between work, leisure and education are fully endogenous in...

In the immediate aftermath of Russia’s 1998 crisis household depositors withdrew money from the insolvent and state-owned Sberbank, despite its unique protection by two explicit government guarantees and its reputation of a repository of trust. This was less the case in well-educated, older,...