The discipline of operations management (OM) has long been offering differing quantitative techniques for improving the efficiency of banking operations. However, there has been a trend in recent years that operations and services of the banking industry are becoming more diverse and...

In this paper we study the scheduling problem in which each customer order consists of several jobs of different types, which are to be processed on m facilities. Each facility is dedicated to the processing of only one type of jobs. All jobs of an order have to be delivered to the customer at...