One of the most difficult tasks in a job shop manufacturing environment is to balance schedule and capacity in an ongoing basis. MRP systems are commonly used for scheduling, although their inability to deal with capacity constraints adequately is a severe drawback. In this study, we show that...

This cross-sectional study of Portuguese service organizations seeks to determine the level of alignment of competitive methods with strategy typologies covered in the business literature. Surveyed firms were asked to indicate their level of utilization of several competitive methods. The...