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balanced scorecard
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Marr, Bernard
17
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12
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
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4
Production planning & control : PPC
4
International journal of learning and intellectual capital : IJLIC
3
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OLC EcoSci
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The pitfalls of performance measurement
Martinez, Veronica
;
Gray, Dina
- In:
Management services : journal of the Institute of …
57
(
2013
)
3
,
pp. 24-25
Persistent link: https://www.econbiz.de/10010181762
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2
A Perspective On Service Delivery - Dr John McManus examines the factors which can lead to success or failure
Martinez, Veronica
;
Kennerley, Mike
- In:
Management services : journal of the Institute of …
53
(
2009
)
4
,
pp. 8-12
Persistent link: https://www.econbiz.de/10008353758
Saved in:
3
Performance measurement frameworks in public and non-profit sectors
Micheli, Pietro
;
Kennerley, Mike
- In:
Production planning & control : PPC
16
(
2005
)
2
,
pp. 125-134
Persistent link: https://www.econbiz.de/10007150031
Saved in:
4
Office Ergonomic: Practical Applications
Mason, Steve
- In:
Ergonomics : an international journal of research and …
51
(
2008
)
11
,
pp. 1791-1792
Persistent link: https://www.econbiz.de/10008147417
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5
Understanding Human Error in Mine Safety
Mason, Steve
- In:
Ergonomics : an international journal of research and …
53
(
2010
)
12
,
pp. 1505-1507
Persistent link: https://www.econbiz.de/10008733780
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6
What intangible resources do companies value, measure, and report? A synthesis of UK and Finnish research
Gray, Dina
;
Roos, Goeran
;
Rastas, Taru
- In:
International journal of learning and intellectual …
1
(
2004
)
3
,
pp. 242-261
Persistent link: https://www.econbiz.de/10006021429
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7
Management Across Cultures: Challenges and Strategies
Gray, Dina
- In:
Journal of general management
36
(
2010
)
1
,
pp. 105-107
Persistent link: https://www.econbiz.de/10008719835
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8
Contemporary performance measurement systems: A review of their consequences and a framework for research
Franco-Santos, Monica
;
Lucianetti, Lorenzo
;
Bourne, Mike
- In:
Management accounting research
23
(
2012
)
2
,
pp. 79-120
Persistent link: https://www.econbiz.de/10009976951
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9
An examination of the literature relating to issues affecting how companies manage through measures
Franco-Santos, Monica
;
Bourne, Mike
- In:
Production planning & control : PPC
16
(
2005
)
2
,
pp. 114-124
Persistent link: https://www.econbiz.de/10007150032
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10
Measuring and managing performance in extended enterprises
Bititci, Umit S.
;
Mendibil, Kepa
;
Martinez, Veronica
; …
- In:
International journal of operations & production …
25
(
2005
)
3-4
,
pp. 333-353
Persistent link: https://www.econbiz.de/10006813503
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