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Special Issue of Production and Operations Management: The Theory and Practice of Operations Management in China
Chen, Fangruo; Pinedo, Michael; Roth, Aleda; Xue, Mei - In: Production and operations management : an international … 18 (2009) 6, pp. 741
Persistent link: https://www.econbiz.de/10008330893
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Special Issue of Production and Operations Management: The Theory and Practice of Operations Management in China
Chen, Fangruo; Pinedo, Michael; Roth, Aleda; Xue, Mei - In: Production and operations management : an international … 18 (2009) 3, pp. 362
Persistent link: https://www.econbiz.de/10008252102
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Special Issue of Production and Operations Management: The Theory and Practice of Operations Management in China
Chen, Fangruo; Pinedo, Michael; Roth, Aleda; Xue, Mei - In: Production and operations management : an international … 18 (2009) 5, pp. 581
Persistent link: https://www.econbiz.de/10008306814
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Special Issue of Production and Operations Management: The Theory and Practice of Operations Management in China
Chen, Fangruo; Pinedo, Michael; Roth, Aleda; Xue, Mei - In: Production and operations management : an international … 18 (2009) 2, pp. 242
Persistent link: https://www.econbiz.de/10008238309
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Operations management in the USA
Meredith, Jack; Roth, Aleda - In: International journal of operations & production … 18 (1998) 7-8, pp. 668-674
Persistent link: https://www.econbiz.de/10006846744
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The myth of the dragon: Operations management in today's China
Flynn, Barbara B.; Zhao, Xiande; Roth, Aleda - In: Business Horizons 50 (2007) 3, pp. 177-183
Persistent link: https://www.econbiz.de/10005354338
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Service competitiveness - An international benchmarking comparison of service practice and performance in Germany, UK and USA
Meyer, Anton; Chase, Richard; Roth, Aleda; Voss, Chris; … - In: International journal of service industry management : IJSIM 10 (1999) 4, pp. 369-379
Persistent link: https://www.econbiz.de/10007121293
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Introduction to Special Issue on POM Research on Emerging Markets
Iyer, Ananth; Lee, Hau L.; Roth, Aleda - In: Production and operations management : an international … 22 (2013) 2, pp. 233-235
Persistent link: https://www.econbiz.de/10010093147
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The myth of the dragon: Operations management in today's China
Flynn, Barbara B.; Zhao, Xiande; Roth, Aleda - In: Business horizons 50 (2007) 3, pp. 177-184
Persistent link: https://www.econbiz.de/10007612685
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Customer efficiency: Concept and its impact on service management
Xue, Mei - 2002
This dissertation investigates the impact of the increasing participation of customers in service delivery processes that has been enabled by the advances in information technology. The concept of Customer Efficiency (CE) is introduced along with a conceptual framework for Customer Efficiency...
Persistent link: https://www.econbiz.de/10009438504