Business relationships provide means for creating and appropriating superior value in the marketplace. To date, research pertains almost exclusively to the value after relationship creation and sharing among exchange partners. Consequently, the interaction between value creation and value...

The value of multiple informant methodology for improving the validity in determining organizational properties has been increasingly recognized. However, the majority of empirical research still relies on single (key) informants. This is partly due to the lack of comprehensive methodological...

Industrial companies face the particular challenge of developing new products and services in traditionally goods-centered environments. Using panel data from 558 German industrial companies, this article analyzes the financial performance consequences of product and service innovations. The...