This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of...

Dynamic ride-share systems aim to bring together travelers with similar itineraries and time schedules on short-notice. These systems may provide significant societal and environmental benefits by reducing the number of cars used for personal travel and improving the utilization of available...

Delivery companies are offering an increasing number of time-definite services. Yet, little research has been done that explores the design of delivery networks that can support these types of services. In this paper, we explore such design problems for networks with a specified number of edges <InlineEquation ID="IEq1">...</inlineequation>

We study the disposition decision for product returns in a closed-loop supply chain. Motivated by the asset recovery process at IBM, we consider two disposition alternatives. Returns may be either refurbished for reselling or dismantled for spare parts. Reselling a refurbished unit typically...

Logistics network design is commonly recognized as a strategic supply chain issue of prime importance. The location of production facilities, storage concepts, and transportation strategies are major determinants of supply chain performance. This chapter considers logistics network design for...

In this paper, we explain how Internet retailers can learn from proven revenue management concepts and use them to reduce costs and enhance service. We focus on attended deliveries as these provide the greatest opportunities and challenges. The key driver is service differentiation. Revenue...