This paper considers a Markovian model for the optimal dynamic routing of homogeneous traffic to parallel heterogeneous queues, each having its own finite input buffer and server pool, where buffer and server-pool sizes, as well as service rates, may differ across queues. The main goal is to...

This paper develops a framework based on convex optimization and economic ideas to formulate and solve by an index policy the problem of optimal dynamic effort allocation to a generic discrete-state restless bandit (i.e. binary-action: work/rest) project, elucidating a host of issues raised by...

We address the problem of scheduling a multiclass $M/M/m$ queue with Bernoulli feedback on $m$ parallel servers to minimize time-average linear holding costs. We analyze the performance of a heuristic priority-index rule, which extends Klimov's optimal solution to the single-server case: servers...