In this increasingly complex world, managers understandably seek experts’ advice to chart a path forward. Yet they encounter a jumble of metaphors, methods, and models; too often, old wine in new bottles. This article helps managers cut through the clutter. It presents a triangular framework...

This paper develops an organizational change construct from the activities of the Jamestown (New York) Area Labor-Management Committee, a community-based program of labor-management cooperation. As part of this program, projects to increase productivity and to improve the quality of working life...