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An exploratory analysis of social commonalities and subjective discounts

Rosenbaum, Mark S.; Massiah, Carolyn; Wozniak, Richard - In: International journal of retail & distribution management 41 (2013) 9, pp. 671-687

Persistent link: https://www.econbiz.de/10010156838

Family allowances as reverse retail discrimination

Rosenbaum, Mark S.; Walsh, Gianfranco; Wozniak, Richard - In: International journal of retail & distribution management 40 (2012) 5, pp. 342-360

Persistent link: https://www.econbiz.de/10009963693

An expanded servicescape perspective

Rosenbaum, Mark S.; Massiah, Carolyn - In: Journal of service management 22 (2011) 4, pp. 471-491

Persistent link: https://www.econbiz.de/10009286399

An Investigation of Trust, Satisfaction, and Commitment on Repurchase Intentions in Professional Services

Rosenbaum, Mark; Massiah, Carolyn; Jackson, Donald - In: Services marketing quarterly 27 (2006) 3, pp. 115-136

Persistent link: https://www.econbiz.de/10007019660

Community identification increases consumer-to-consumer helping, but not always

Johnson, Zachary; Massiah, Carolyn; Allan, Jeffrey - In: The journal of consumer marketing 30 (2013) 2, pp. 121-129

Persistent link: https://www.econbiz.de/10010089559

Am I welcome here? Exploring how ethnic consumers assess their place identity

Rosenbaum, Mark S.; Montoya, Detra Y. - In: Journal of Business Research 60 (2007) 3, pp. 206-214

Persistent link: https://www.econbiz.de/10005465987

Transformative service research: An agenda for the future

Anderson, Laurel; Ostrom, Amy L.; Corus, Canan; Fisk, … - In: Journal of Business Research 66 (2013) 8, pp. 1203-1210

This article conceptualizes and presents a research agenda for the emerging area of transformative service research, which lies at the intersection of service research and transformative consumer research and focuses on well-being outcomes related to service and services. A conceptual framework...

Persistent link: https://www.econbiz.de/10010869705

An Exploration of Spending Behaviors among Japanese Tourists

Rosenbaum, Mark S.; Spears, Daniel L. - In: Journal of travel research : a quarterly publication of … 44 (2006) 4, pp. 467-473

Persistent link: https://www.econbiz.de/10006871076

How to Implement a Customer Satisfaction Program - Take a modern-day lesson from "the Wonder Corporation."

Naumann, Earl; Jackson Jr, Donald W.; Rosenbaum, Mark S. - In: Business horizons 44 (2001) 1, pp. 37-46

Persistent link: https://www.econbiz.de/10006182996

Looking good at the retailer#x0002;s expense: investigating unethical retail disposition behavior among compulsive buyers

Rosenbaum, Mark S.; Kuntze, Ronald - In: Journal of retailing and consumer services 12 (2005) 3, pp. 217

Persistent link: https://www.econbiz.de/10005922610