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The Quest for Customer Focus - What do customers really want? What does your company really need to know about them? You won't find out simply by conducting a survey or installing a CRM system. The road to enlightenment is much longer and harder than that -- But those who go the distance have the profits to show for it.

Gulati, Ranjay; Oldroyd, James B. - In: Harvard business review : HBR (2005), pp. 92-101

Persistent link: https://www.econbiz.de/10005922946

Wie Projekte weiterleben - Wissensmanagement: Ermutigen Sie Mitarbeiter, ihre Erlebnisse in Geschichten zu verpacken.

Morris, Shad; Oldroyd, James B. - In: Harvard-Business-Manager : das Wissen der Besten 31 (2009) 6, pp. 16

Persistent link: https://www.econbiz.de/10008259103

Violations of Principle: Ideological Currency in the Psychological Contract

Thompson, Jeffery A.; Bunderson, J.Stuart - In: The Academy of Management review : AMR 28 (2003) 4, pp. 571-586

Persistent link: https://www.econbiz.de/10006719710

Commitment Shift during Organizational Upheaval: Physicians' Transitions from Private Practitioner to Employee

Thompson, Jeffery A.; Van de Ven, Andrew H. - In: Journal of vocational behavior 60 (2002) 3, pp. 382-404

Persistent link: https://www.econbiz.de/10006654867

Untangling Employee Loyalty: A Psychological Contract Perspective

Hart, David W.; Thompson, Jeffery A. - In: Business ethics quarterly : the journal of the Society … 17 (2007) 2, pp. 297-324

Persistent link: https://www.econbiz.de/10007724411

The Call of the Wild: Zookeepers, Callings, and the Double-edged Sword of Deeply Meaningful Work

Bunderson, J.Stuart; Thompson, Jeffery A. - In: Administrative science quarterly : ASQ ; dedicated to … 54 (2009) 1, pp. 32-57

Persistent link: https://www.econbiz.de/10008274182

Psychological Contracts: A Nano-Level Perspective on Social Contract Theory

Thompson, Jeffery A.; Hart, David W. - In: Journal of business ethics : JOBE 68 (2006) 3, pp. 229-242

Persistent link: https://www.econbiz.de/10007377565

Aspiring Higher: The Role of Objective Manager-Employee Work Values Fit in Employee Brand Movement Intentions

Reschke, Brian P.; Olsen, Joseph; Bingham, John B. - 2010

Multinational corporations attend to the unique challenge of managing employee mobility across various brands. While high tenure and high organizational commitment have been shown to increase retention attitudes, the organizational behavior literature has been notably silent regarding the...

Persistent link: https://www.econbiz.de/10009456240

Job Demands and Job Search Among High-Level Managers in the United States and Europe

Bingham, John B.; Boswell, Wendy R.; Boudreau, John W. - In: Group & organization management : an international journal 30 (2005) 6, pp. 653-681

Persistent link: https://www.econbiz.de/10006417209

Aligning employees through "line of sight"

Boswell, Wendy R.; Bingham, John B.; Colvin, Alexander J.S. - In: Business Horizons 49 (2006) 6, pp. 499-509

Persistent link: https://www.econbiz.de/10005326978