In today’s highly competitive and demanding environment, the pressure on both public and private organizations is to achieve a better way to deliver values to end customers. There has been a growing recognition that the two goals, cost reduction and customer service are achieved through...

Several analytical models have been developed to solve the integrated production distribution problems in Supply Chain Management (SCM). In certain multi-stage service supply chain like blood banks, the term ‘production’ is referred as collection. It is often crucial to consider the...

Public healthcare institutions in India continue to be the major source of healthcare in both rural and urban areas. This study has considered resource utilisation in the context of drug supplies to the public healthcare. Drug inventory management assessment tool (DIMAT) is developed to quantify...

Managing inventories is crucial to the objective of minimizing supply chain costs. This paper presents an approach for setting inventory norms in context of a real-life case of an industry which practices Vendor Managed Inventory (VMI). The role of warehouses and the inventories held by them...

Generalised assignment problem (GAP) is a well-known non-deterministic polynomial (NP) hard combinatorial optimisation problem to find the minimum cost during assignment of jobs to agents so that each job is assigned exactly once and agents are not overloaded. In this research, we look at the...

This paper examines, in the context of outsourcing, the effects of improving the performance indicators of a client to the services offered by a 3PL provider. A research model has been developed and four research hypotheses are analyzed empirically using multiple regression analysis. The results...

To provide valuable support for successful decision-making, managers needs a balanced set of financial and non-financial measures that represent different requirements, strategic goals, strategies, resources, and capabilities and the causal relationships between these domains. The balanced...