Hispanic workers now make up a majority of the labor force in North Carolina's Christmas tree industry. Data were collected from Christmas tree growers, Hispanic workers, and government agency personnel in 2001 and 2002 to analyze the factors that (1) contribute to the dynamics of labor issues...

To date, consumer behaviour research is still over-focused on the functional rather than the dysfunctional. Both empirical and anecdotal evidence suggest that service organisations are burdened with the concept of consumer sovereignty, while consumers freely flout the ‘rules’ of social...

The purpose of this article is to address the effects of social exchange, in particular leadership communication, between the current leader of a family business and the prospective future leader when one is the parent and the other, a next-generation offspring. In light of previous literature...

This study examines how entrepreneurial relationship variables such as trust, conflict, interpersonal justice (IJ) and satisfaction differ among a group of male and female franchisees. Results suggest differences exist between these two groups in relation to conflict, IJ and trust with their...

Stress, disputes, work overload, pressure, and control but also time saving, acknowledgment, accessibility…. are all words that are frequently used when talking about e-mail, and particularly in connection with hierarchical relations. While researchers and practitioners do acknowledge the...

Information sharing is crucial for supply chains to collaborate, improve their performance, and achieve competitive advantage. Some of this sharing is done automatically but normally it involves humans and their individual willingness to share information plays an important role. Currently, the...