As the operations management (OM) and supply chain management (SCM) field has evolved, a greater emphasis on services has emerged. The healthcare industry represents an important sector within services, however, little is known about the current state of research into healthcare OM and SCM. The...

Despite the many attempts of researchers to integrate the innovation literature, it continues to be fragmented and its results not cumulative. After a thorough review of the literature, this article proposes an integrative framework that reconciles the theories of innovation by having the types...

We take advantage of the advance-scheduling property for elective surgeries by exploring whether the use of a daily quota system with a 1-week or 2-week scheduling window would improve the performance of a typical intensive care unit (ICU) that serves patients coming from a number of different...