Nurturing continuous innovation and renewal in public agencies is not only important but critical to successful public management in an environment of change. Innovation is a tool for transforming the entire culture of organizations and there is a growing recognition that fostering a culture of...

This study investigated whether the different home languages of employees of a large financial institution in the Western Cape had an influence of their perception of organisational structure and processes.The author conducted a series of interviews with management-level employees who speak...

Companies desiring to keep and improve their competitive advantage must be flexible enough to undergo change when needed. Meaningful change requires the ability to learn from their own as well as from others' experience. But learning is not easy, and there are many factors that may prevent it to...