In 1999, the Department of Trade and Industry in London commissioned a literature review of, and commentary on, the productivity paradox in information technology. This paper is derived from that report. The authors find that the discussion of the productivity paradox took place largely in the...

This timely and important book provides a critical analysis of the changes and challenges that currently affect European universities. Using both theoretical contributions and applied case studies, leading experts argue that universities as institutions are in need of change – although...

This article discusses the innovations that have occurred in information technologies, which have led to the development of 'intelligent' electronics- based systems such as robots and computer-controlled tools. The author analyses the debate that has arisen surrounding the production and use of...

The Working Party on Information, Computers and Communications Policy of the OECD has been created to carry out extensive research in preparation for the integrated policies that must be implemented to give direction to the development and merging of information technologies. The author...