In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

Intermodality has become a major goal in modem transport policy. The improvement of combined transport within the European Union includes the refinement of the freight terminal services. A freight terminal is a nodal place where goods are transhipped between any two or more transport modes. In...

The main purpose of this paper is to provide a framework for existing- and newly proposed inter-modal freight terminals in their business planning process. This framework is important for constructing- and improving the central terminal service portfolio of handling (loading, discharging, and...

This paper aims to address the linkage between logistics (in particular, the management of marketing channel flows) and transport markets, while also the interaction between these two markets and inter-modal container terminals is analysed. The marketing channel theory is used to describe all...

In any service market, the price/quality relationship is of main importance. In the container terminal handling market, quality is important in attracting and retaining customers. Meeting customer needs and delivering high quality for low costs are critical factors for terminals to be...

In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

This paper emphasizes the importance of quantitative comparative research in the social sciences. For that purpose a great variety of modem classification methods is available. The paper aims to give a selective overview of major classes of these methods and highlights the advantages and...

Meta-analysis offers an analytical framework for research synthesis based on a comparative study of research findings undertaken by different researchers. In this paper, we investigate the possibilities of applying meta-analysis to transport policy impact studies in environmental-economics. The...

The desire to create a more competitive, market based transport system has led to the involvement of the private sector in infrastructure investments. A private financing of transport infrastructure is one of the fìelds where this trend can be recognised. However, there are also distinct...