This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication technologies on business practice, industry...

AbstractThe following sections are included:SummaryIntroductionFindingsICT adoption and budget trendsInternal organizationOutsourcing and OffshoringForward facing interactionsBackward facing interactionsBusiness resultsGlobalizationFuture WorkAcknowledgmentsBibliographyAbout the Authors

We model the strategic as well as the operational dimension of performance of supplier-retailer partnerships in terms of five factors: (1) information exchange; (2) trust; (3) joint partnership management; (4) relationship-specific assets; and (5) partner asymmetry. Our paired data are from 74...

In this paper, we analyze the contracting issues that arise in collaborative services, such as consulting, financial planning, and information technology outsourcing. In particular, we investigate how the choice of contract type--among fixed-fee, time-and-materials, and performance-based...