With fast development and application, the Internet of Things (IoT) brings more opportunities to business. This research aims to investigate how IoT could lead to a co-evolving business ecosystem rather than a supply chain. It develops the 6C framework to analyze the data collected from case...

This paper provides a conceptual framework to explore the linking mechanisms between customer knowledge management and IT-based business model innovation. With a case study from a Chinese leading telecommunications company, this paper attempts to empirically justify the model. In this conceptual...