We examine two broad, opposite approaches that often guide managers in managing diversity issues. One approach, the universalist approach, emphasizes similarity as the basis of justice, as embodied in the often-heard managerial motto that fairness is maintained by treating everyone exactly the...

Psychologists have taken several approaches to modeling how culture influences the ways individuals negotiate interpersonal conflict. Most common has been the approach of searching for cultural traits, general, stable value-orientations that predict a variety of culturally typical conflict...

The current research investigates the proposal that cross-cultural differences in conflict resolution choices are driven by culturally conferred cognitive scripts-expectancies about appropriate actions in a setting and outcomes they will evoke. Cognitive styles such as Need for Cognitive Closure...