With an increasing accessibility to social networking tools, the development of Web 2.0, and the emergence of virtual worlds, social computing crosses cultural boundaries to join people in the digital landscape. This multiple volume publication uncovers the growing and expanding phenomenon of...

In the information technology industry, projects are often carried out simultaneously and with limited human resources, being of major relevance to adequately allocate consultants (using either the company’s own consultants or outsourcing) to each project. At the company analyzed,...