Slum populations are commonly characterized to have poorly developed water and sanitation systems and speculated to access services through informal channels. However, there are limited representative profiles of water and sanitation services in slums, making it difficult to prioritize...

Decentralization of public services to local governments and community participation in the monitoring of the delivery is now regarded as the key to improved public service delivery in developing countries. This paper examines bureaucratic delay within the allocation of small infrastructure...

This paper investigates the potential of information technologies to improve public service delivery and empower citizens in the context of two unusual randomized natural experiments occurring within one particular bureaucratic process: the renewal of a national identification card by the...

This paper examines bureaucratic delay within the allocation of small infrastructure projects by sub-municipal governments in Bolivia, and it presents a randomized field experiment designed to improve public service delivery by promoting voice, transparency, and accountability among grassroots...

This paper investigates the potential of information technologies to improve public service delivery and empower citizens in the context of two unusual randomized natural experiments occurring within one particular bureaucratic process: the renewal of a national identification card by the...

Transitioning toward sustainable development practices is expected to result in broad changes to economic activity, which will subsequently impact labor markets and change the demand for skills. India established the Skill Council for Green Jobs to identify green jobs and define the skills...

This chapter uses matching techniques and a recent nationally representative household survey for Yemen combined with weather data to measure the impact of remittances, both domestic and international, on poverty and human development outcomes (school enrolment, immunization, and malnutrition)....