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Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian-Russell model to restaurants

Jang, SooCheong; Namkung, Young - In: Journal of Business Research 62 (2009) 4, pp. 451-460

In order to address a lack of comprehensive evaluation of restaurant quality, this study extends Mehrabian and Russell's stimulus-organism-response framework by incorporating restaurant-specific stimuli and including restaurant-specific measures of emotion. Using structural equation modeling,...

Persistent link: https://www.econbiz.de/10005477422

Effects of restaurant green practices on brand equity formation: Do green practices really matter?

Namkung, Young; Jang, SooCheong(Shawn) - In: International journal of hospitality management 33 (2013), pp. 85-95

Persistent link: https://www.econbiz.de/10010102359

Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants

Jang, Soocheong (Shawn); Namkung, Young - In: Journal of business research : JBR 62 (2009) 4, pp. 451-460

Persistent link: https://www.econbiz.de/10008245101

Effects of authentic atmospherics in ethnic restaurants: investigating Chinese restaurants

Jang, SooCheong (Shawn); Liu, Yinghua; Namkung, Young - In: International journal of contemporary hospitality management 23 (2011) 5, pp. 662-681

Persistent link: https://www.econbiz.de/10009177990

Effects of perceived service fairness on emotions, and behavioral intentions in restaurants

Namkung, Young; Jang, Soo Cheong (Shawn) - In: European journal of marketing : EJM 44 (2010) 9, pp. 1233-1260

Persistent link: https://www.econbiz.de/10008451062

Effects of perceived service fairness on emotions, and behavioral intentions in restaurants

Namkung, Young; Jang, Soo Cheong (Shawn) - In: European journal of marketing : EJM 44 (2010) 9, pp. 1233-1260

Persistent link: https://www.econbiz.de/10008453008

Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants

Jang, SooCheong (Shawn); Namkung, Young - In: Journal of business research : JBR 62 (2009) 4, pp. 451-461

Persistent link: https://www.econbiz.de/10008884847