We address the notion of quot;corporate coherence,quot; recently made prominent by Teece, Rumelt, Dosi and Winter (1994). We argue that the literature is confused on the meaning of the notion (and similar notions) in a number of dimensions. Drawing on insights from market-process theories, we...

The role of knowledge, organizational learning, and innovation as levers of competitive advantage is now a commonly acknowledged insight in research in international management. However, while the agglomeration of insights of described as the quot;knowledge-based viewquot; is a promising...

We empirically address how customer satisfaction and loyalty in the banking industry may affect profitability. This helps to identify the strategy and competencies necessary to benefit from customer relationships which are important sources for improved performance in the banking. We do this by...

This Introduction discusses the contrast between, on the one hand, the current popularity of addressing MNC organization in knowledge terms and, on the other, the lack of adequate understanding of many of the causal mechanisms and contextual factors in relations between knowledge processes and...

We link up with the recent literature on the differentiated MNC with its stress on intra-MNC knowledge flows. However, rather than focusing on the characteristics of knowledge as determinants of knowledge transfer within MNCs, we focus instead on levels of knowledge in subsidiaries, the sources...

Most recent research on the differentiated MNC has been taken up with knowledge flows between MNC units. In contrast, we develop a view of the MNC as a knowledge structure where knowledge elements in MNCs are seen as being structured along a number of dimensions (e.g., complementarity,...

We link up with the recent literature on the differentiated MNC with its stress on intra-MNC knowledge flows. However, rather than focusing on the characteristics of knowledge as determinants of knowledge transfer within MNCs, we focus instead on levels of knowledge in subsidiaries, the sources...