Multinational ERP implementation introduces another dimension of complexity--national differences--into the already complex nature of ERP implementation in the context of global information management. This study reviewed several issues critical to the success of international ERP...

Information sharing has recently received considerable academic interest because of the importance knowledge management plays in the creation of sustained competitive advantage for global firms. The interest is attributed to the need for achieving higher levels of worker empowerment and...

There is an increasing need for a theory-based and industry-oriented framework for service innovation in both research and practice. However the study of service innovation has been somewhat limited. This paper applies two models of complexity theory (Kauffman's NK model in biology and...