Plambeck, Erica; Bayati, Mohsen; Ang, Erjie; Kwasnick, Sara - Graduate School of Business, Stanford University - 2014
This paper proposes a Combined Method (combining fluid model estimators and statistical learning) to forecast the wait time for low-acuity patients in an Emergency Department, and describes the implementation of the Combined Method at the San Mateo Medical Center (SMMC). In historical data from...