The Internet is central to the new media, but the Internet is itself a dynamic technology that is constantly evolving as users adopt and reject new features, devices and applications and use them in ways that are often unanticipated. This article is anchored in longitudinal survey data on how...

Innovators across all sectors of society are using information and communication technology to reshape economic and social activity. Even after the boom—and despite the bust—the process of structural change continues across organizational boundaries. Transforming Enterprise considers the...