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An empirical analysis of e-service implementation: antecedents and the resulting value creation

Rapp, Adam; Rapp, Tammy; Schillewaert, Niels - In: The journal of services marketing 22 (2008) 1, pp. 24-36

Persistent link: https://www.econbiz.de/10007979012

Managing sales teams in a virtual environment

Rapp, Adam; Ahearne, Michael; Mathieu, John; Rapp, Tammy - In: International journal of research in marketing : IJRM ; … 27 (2010) 3, pp. 213-225

Persistent link: https://www.econbiz.de/10008451605

Technology Usage and Sales Teams: A Multilevel Analysis of the Antecedents of Usage

Weinstein, Luke; Mullins, Ryan - In: The journal of personal selling & sales management 32 (2012) 2, pp. 245-261

Persistent link: https://www.econbiz.de/10009970792

Exploring the dynamics of antecedents to consumer–brand identification with a new brand

Lam, Son K.; Ahearne, Michael; Mullins, Ryan; Hayati, Babak - In: Journal of the Academy of Marketing Science 41 (2013) 2, pp. 234-252

Persistent link: https://www.econbiz.de/10010075600

Team Effectiveness 1997-2007: A Review of Recent Advancements and a Glimpse Into the Future

Mathieu, John; Maynard, M.Travis; Rapp, Tammy; Gilson, Lucy - In: Journal of management : JOM 34 (2008) 3, pp. 410-476

Persistent link: https://www.econbiz.de/10008045613

Influences of organizational investments in social capital on service employee commitment and performance

Ellinger, Alexander E.; Musgrove, Carolyn (Casey) Findley; … - In: Journal of Business Research 66 (2013) 8, pp. 1124-1133

Improving customers' service experiences by identifying ways to develop organizational cultures that better motivate and engage service employees is an important issue for service organizations and a top priority in services research. However, extant services research focuses far more on...

Persistent link: https://www.econbiz.de/10011049973

A process-based model for priority convergence in multi-period group decision-making

Bendoly, Elliot; Bachrach, Daniel G. - In: European journal of operational research : EJOR 148 (2003) 3, pp. 534-545

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ERP in the minds of supervisors: Joint roles of task interdependence and cultural norms

Bendoly, Elliot; Bachrach, Daniel G.; Wang, Hui; Zhang, … - In: International journal of operations & production … 26 (2006) 5, pp. 558

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The influence of management journals in the 1980s and 1990s

Podsakoff, Philip M.; Mackenzie, Scott B.; Bachrach, … - In: Strategic management journal 26 (2005) 5, pp. 473-488

Persistent link: https://www.econbiz.de/10006813738

Testing for Bias Against Female Test Takers of the Graduate Management Admissions Test and Potential Impact on Admissions to Graduate Programs in Business

Wright, Robert E.; Bachrach, Daniel G. - In: Journal of education for business 78 (2003) 6, pp. 324-328

Persistent link: https://www.econbiz.de/10006417895