Turbulence within an organization 's environment often creates changes in the need for information and consequently in existing information systems. Coping with these changes can be extremely complicated. Part of our research which is addressed in this paper is to describe and analyze these...

The paper uses a sociological concept to study the uses of strategic information systems/information technology planning (SISP) beyond its espoused goals. The concept is termed unanticipated or unintended consequences of social action (Merton 1963; Giddens 1984), and it has a long intellectual...

Turbulence within an organization ‘s environment often creates changes in the need for information and consequently in existing information systems. Coping with these changes can be extremely complicated. Part of our research which is addressed in this paper is to describe and analyze these...

The paper uses a sociological concept to study the uses of strategic information systems/information technology planning (SISP) beyond its espoused goals. The concept is termed unanticipated or unintended consequences of social action (Merton 1963; Giddens 1984), and it has a long intellectual...

Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore. While there is little disagreement that...