//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"und"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Optimizing customer involvemen...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Absatz
2
Management
2
Arbeitsbestgestaltung
1
Arbeitsmedizin
1
Betriebskontrolle
1
Betriebspersonal
1
Betriebsplanung
1
Dienstleistungen
1
Dienstleistungsgewerbe
1
Fertigung
1
Fertigungssteuerung
1
Organisationslehre
1
Produktion
1
Vereinigte Staaten
1
customer contact
1
decoupling
1
heuristics
1
organizational design
1
robust optimization
1
scheduling
1
service quality
1
service systems
1
services management
1
timetabling
1
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
52
Book / Working Paper
2
Language
All
Undetermined
English
58
German
1
Author
All
Chase, Richard B.
31
Sampson, Scott E.
19
Spring, Martin
5
Dasu, Sriram
4
Sampson, Scott
4
Tansik, David A.
4
Weiss, Elliott N.
3
Aquilano, Nicholas J.
2
Bowen, David E.
2
Cook, Lori S.
2
Heskett, James L.
2
Kellogg, Deborah L.
2
Robertson, Thomas S.
2
Roth, Aleda V.
2
Seawright, Kristie K.
2
Soteriou, Andreas C.
2
Stewart, Doug M.
2
Stewart, Douglas M.
2
Voss, Chris
2
Apte, Uday M.
1
Dunn, Steven C.
1
Foster Jr, S.Thomas
1
Freeland, James R.
1
Menor, Larry J.
1
Rajagopalan, S.
1
Rust, Roland T.
1
SHOWALTER, MICHAEL J.
1
Showalter, Michael J.
1
Tatikonda, Mohan V.
1
Zhang, Alex
1
more ...
less ...
Published in...
All
Decision line
5
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
5
Production and operations management : an international journal of the Production and Operations Management Society
5
The journal of supply chain management : a global review of purchasing and supply
5
Management Science
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
California management review
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial management & data systems
1
Interfaces : the INFORMS journal on the practice of operations research
1
International Journal of Production Economics
1
International journal of service industry management : IJSIM
1
Journal of contemporary business
1
Journal of service research : JSR
1
MSU business topics
1
Managing service quality : MSQ ; an international journal
1
Manufacturing & Service Operations Management
1
Marketing management and the Indian economy
1
Operations research
1
Operations research : the journal of the Operations Research Society of America
1
Operations research, Management science : OR MS ; the international literature digest
1
Production and inventory management : journal of the American Production and Inventory Control Society, APICS
1
Quality management journal : QMJ
1
Sloan management review
1
The Service Industries Journal
1
The service industries journal
1
more ...
less ...
Source
All
OLC EcoSci
37
ECONIS (ZBW)
8
RePEc
7
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
54
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Visualizing Service Operations
Sampson, Scott
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 182-199
Persistent link: https://www.econbiz.de/10009969390
Saved in:
2
Special Topic Forum on Service Supply Chains
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
3
,
pp. 88-89
Persistent link: https://www.econbiz.de/10009180659
Saved in:
3
SPECIAL TOPIC FORUM ON SERVICE SUPPLY CHAINS
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
2
,
pp. 116-117
Persistent link: https://www.econbiz.de/10008928510
Saved in:
4
Special Topic Forum on Service Supply Chains
Sampson, Scott
;
Spring, Martin
- In:
The journal of supply chain management : a global …
47
(
2011
)
1
,
pp. 95-96
Persistent link: https://www.econbiz.de/10008782059
Saved in:
5
Management uses of work physiology
Chase, Richard B.
- In:
California management review
10
(
1967
)
2
,
pp. 91-94
Persistent link: https://www.econbiz.de/10001995463
Saved in:
6
Production system termination : a framework for analysis and some suggestions for the P. C. manager
Chase, Richard B.
- In:
Production and inventory management : journal of the …
15
(
1974
)
4
,
pp. 12-18
Persistent link: https://www.econbiz.de/10001995474
Saved in:
7
Some tried and true approaches to improve manufacturing productivity
Chase, Richard B.
- In:
Journal of contemporary business
10
(
1981
)
2
,
pp. 33-44
Persistent link: https://www.econbiz.de/10001995481
Saved in:
8
Strategic considerations in assembly-line selection
Chase, Richard B.
- In:
California management review
18
(
1975
)
1
,
pp. 17-23
Persistent link: https://www.econbiz.de/10001995485
Saved in:
9
The customers contact approach to services: theoretical bases and practical extensions
Chase, Richard B.
- In:
Operations research
29
(
1981
)
4
,
pp. 698-706
Persistent link: https://www.econbiz.de/10003512934
Saved in:
10
The impact of customer contact on environmental initiatives for service firms
Foster Jr, S.Thomas
;
Sampson, Scott E.
;
Dunn, Steven C.
- In:
International journal of operations & production …
20
(
2000
)
2
,
pp. 187-203
Persistent link: https://www.econbiz.de/10006839260
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->