Purpose – A shared service (SS) arrangement involves an intra-firm interrelationship, since the SS centre (SSC), operated as an independent business unit, provides services to clients who are other independent business units in the same company group. The purpose of this study is to provide an...

This study examines the pricing methods for educational programmes at institutes of higher learning (IHLs) in Malaysia. Managerial efforts adopted by the IHLs to support their pricing methods are also discussed. Case study approach was used and nine IHLs participated in this study. Cases are...