Narrow search
Showing 1 - 3 of 3
Cover Image
The Role of Effective Service Provider Communication Style in the Formation of Restaurant Patrons' Perceived Relational Benefits and Loyalty
Kim, Insin; Jeon, Sang Mi; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 28 (2011) 7, pp. 765-787
Persistent link: https://www.econbiz.de/10009341893
Cover Image
Chain restaurant patrons' well-being perception and dining intentions: The moderating role of involvement
Kim, Insin; Jeon, Sang Mi; Hyun, Sunghyup Sean - In: International journal of contemporary hospitality management 24 (2012) 3, pp. 402-430
Persistent link: https://www.econbiz.de/10009961821
Cover Image
Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending: Moderating effects of demographic factors
Jeon, Sang Mi; Magnini, Vincent P.; Kim, Insin; Hyun, … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 922-944
Persistent link: https://www.econbiz.de/10010166344