The growing use of Web 2.0 applications (social media) has led to easier communication with more and more interconnected stakeholders. The result is a stakeholder dialogue with high intensity and richness, which organizations should match by suitable coordination mechanisms. This conceptual...

Companies are increasingly scrutinized by various audiences and are made accountable not only for their internal practices, but also for their suppliers' behavior. Many purchasing managers and executives are not accustomed to seeing the purchasing function receive so much attention from...