Outsourcing is the strategic use of outside resources to perform activities that are usually handled by internal staff and resources. By using a well-managed outsourcing agreement, companies can gain in markets that would otherwise be uneconomical. This study was designed to explore why...

The impact of participation in a self-managed teams program on employee quality of work life attitudes, and on productivity and quality was studied among employees in a manufacturing firm located in the mid-western United States. Employee productivity and quality changes were measured by...