The study relates six dimensions of organisational citizenship behaviours (OCB) at the branch level with several indicators of the effectiveness of 38 branches of two insurance companies. Results suggest that the branches where employees display more OCB are the most effective. These findings...

This article discusses how six authentizotic psychological climates explain stress and affective well being at work, and how stress and affective well being explain self-reported individual performance. The sample comprises 199 employees from 118 organizations. The main findings include the...

Mostra-se como foi desenvolvido e validado um instrumento de medida dos climas organizacionais autentizóticos. Na fase exploratória, um questionário contendo 57 itens foi aplicado a uma amostra de 183 indivíduos. Na fase confirmatória, novo questionário (33 itens) foi aplicado a uma...

"In the midst of order, there is chaos; but in the midst of chaos, there is order", John Gribbin wrote in his book Deep Simplicity (p. 76). In this dialectical spirit, we discuss the generative tension between complexity and simplicity in the theory and practice of management and organization....