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The role of interaction quality and switching costs in premium banking services
Laksamana, Patria; Wong, David; Kingshott, Russel P.J.; … - In: Marketing intelligence & planning 31 (2013) 3, pp. 229-249
Persistent link: https://www.econbiz.de/10010121865
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The impact of psychological contracts on trust and commitment in supplier-distributor relationships
Kingshott, Russel P.J.; Pecotich, Anthony - In: European journal of marketing : EJM 41 (2007) 9, pp. 1053-1072
Persistent link: https://www.econbiz.de/10007792815
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The impact of psychological contracts upon trust and commitment within supplier–buyer relationships: A social exchange view
Kingshott, Russel P.J. - In: Industrial marketing management : the international … 35 (2006) 6, pp. 724-739
Persistent link: https://www.econbiz.de/10007272577
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A purchase intention model for foreign banks within Indonesia
Muchtar, Fatimah; Kingshott, Russel P.J.; Wong, David; … - In: The international journal of bank marketing : IJBM 30 (2012) 6, pp. 452-465
Persistent link: https://www.econbiz.de/10010015286