Building and locational characteristics of purpose-built office (PBO) can be found in any office building assessment. These characteristics consist of physical and non-physical elements depending on types of building assessment. Identifying the attributes or characteristics of PBO is fundamental...

Geographic Information System (GIS) provides good spatial data. Using map as a main feature helps to capture, analyse, manage, as well as present geographic location data. Many location analysis techniques, including GIS, have developed, mainly on a specific field. In order to evaluate the...

In the 1970s, Analytical Hierarchy Process (AHP)has been introduced accidentally by Saaty [4] as a tool to allocate resources and planning needs for the military. However, due to its ability to identify the weightage of variables efficiently in research, it has become popular in many sectors....

The purpose of this study is to develop PropertyQual, a service quality instrument for property management profession and to contribute to research that analyses the relationship between expectations and perceptions of service quality. It is also aim to use a gap analysis based model to measure...

The development of purpose-built office market in Malaysia is basically determined by a supply-demand market. Since the purpose built office market in Malaysia has shown positive developments and increasing level of competitiveness, many building and locational characteristics have emerged and...

The purpose of a building is to provide shelter for activities that carried out by the building users. The question is, does the facilities in the building perform well and appropriate to its use? The needs of occupants are affected by the building performance and on occupants’ evaluation of...

This paper discusses the development of a reliable and realistic instrument to classify purpose built offices in the Golden Triangle Area of Kuala Lumpur. The classification of purpose built offices represents the fundamental to the development of office market performance indicators in the...