Bramesfeld, Anke; Klippel, Ulrike; Seidel, Gabriele; … - In: Social Science & Medicine 65 (2007) 5, pp. 880-889
The World Health Organisation (WHO) concept of responsiveness has been defined as a measure of how well the health system responds to the population's legitimate expectations of non-health aspects of health care provision. It comprises eight domains: dignity, prompt attention, autonomy, choice...